Return During Opening Hours
You are always welcome to return your hired carrier to us. Carriers can be returned any time on or before your return date.
Carriers can be returned to The Circle, 26a Farfield Avenue, Farsley, Leeds, LS28 5HL any time during our normal opening hours. These are the same each week and we keep them up to date on our shop page here and on social media. If you are simply dropping it off, any time we are open is absolutely fine, but if you’d like to swap or get support to use something different, you will need to book so we can be ready for your visit, or come during our free drop in times, details below. Carriers cannot be due back or returned on days when we are closed.
Drop In Services
Free to attend, regular, and suitable for fit checks, recommendations, hires, swaps, returns and help with your own carriers. You do not need an appointment to attend Drop In services, and you can use them as often as you like. Drop In services are run by both experienced baby carrying support professionals and trained volunteers, to offer accessible support to all, keeping families safe and comfortable in carriers.
Drop In Wednesdays – every Wednesday 9am-3pm at The Circle Farsley, 26a Farfield Avenue, Farsley, Leeds, LS28 5HL.
Drop In Saturdays – every Saturday 9am-12noon at The Circle Farsley, 26a Farfield Avenue, Farsley, Leeds, LS28 5HL.
Return By Post
You are welcome to return by post, you MUST put the name the carrier was hired under inside the parcel so we can match it to your hire account. If we aren’t able to check it in on arrival further hire fees may be due until you get in touch with us. Return by post to the address above, please allow enough time for the carrier to arrive back with us before its return date – and make sure its return postage gives enough protection and insurance in case of a problem.
If you aren’t sure, pop us a message and we are happy to help!
